Everything you need to choose the right Salt Water® and Sun-San® size and keep your sandals looking great.
Sizing
All feet are different and personal preference for how sandals should fit varies therefore this page is a guide only. Salt Water and Sun-San sandals have been in production for over 80 years and this size guide has been refined with input from our international offices and thousands of customers. It’s been tried and tested, but cannot cover every foot shape.
If you’re unsure please email us: hello@saltwatersandals.com.au
Note: From summer 2025 our adult range no longer display the SWS size on the sole of the sandal, however the sizing remains on the the inside back strap. The size stamp remains on kids’ sandals. You can read about the Manufactures decision here.
As with all shoes it is best to have your sandals fitted as all feet are different and everyone prefers to wear their sandals differently. Please see a list of our authorised stockists here.
Women’s Sizing
When selecting your size from the product page, please note, the drop-down size menu for selection contains the SWS size and the US Women’s size. If you are new to the brand it is best to reference the US Women’s size which is compatible to AU/NZ Women’s sizing. If you have purchased our sandals before and they have the SWS size stamped on the bottom of the sandal, then you can reference this in the drop-down size menu.
If still unsure, please measure your foot and select the size best matched to your foot length.
We have 2 size charts below. The first is for our Salt Water styles with the flat sole (Original, Classic, Classic Slide, Retro, Retro Slide and Shark). The second chart is for our Sun-San styles, with the thicker, softer sole (Swimmer and Boardwalk). The Salt Water size chart includes extended sizing, these 2 larger sizes are currently only available in the Salt Water Original in Tan.
Women’s Salt Water Styles
(Original, Classic, Classic Slide, Retro, Retro Slide and Shark)
Women’s Sun-San Styles
(Swimmer and Boardwalk)
Kids’ Sizing
The SWS size is stamped on the bottom of all kids’ sandals and this is the size shown on our drop-down size menu when selecting your sandals.
Sun-San kids styles are standard US sizes and match SWS sizing, this is the size stamped on the bottom of the sandal.
Salt Water kids styles typically run about one SWS size larger than standard US sizing — e.g., a child wearing US size 9 would usually order SWS 8.
Ankle straps can occasionally appear to come up short or feel tight even when the sandal length is correct; this is rare but more common with toddlers due to the varying foot and ankle thickness.
We have 2 size charts below. The first is for our Salt Water styles with the flat sole (Original, Classic, Classic Slide, Retro and Retro Slide). The second size chart is for our Sun-San styles, with the thicker, softer sole (Surfer, Sweetheart, Swimmer, Sailor, Sea Wee and Shark).
Kids’ Salt Water Styles
(Original, Classic, Classic Slide, Retro and Retro Slide)
Kids’ Sun-San Styles
(Surfer, Sweetheart, Swimmer, Sailor, Sea Wee and Shark)
We know it can be confusing, so if you are unsure about sizing please contact us at hello@saltwatersandals.com.au or 0428 337 034
Fit
- Salt Water and Sun-San sandals should fit firmly across the foot on first wear and will gradually adapt to your foot shape. If you experience rubbing/tightness, simply pop your sandals on and stand in a bucket of cool water for a few minutes and then allow your sandals to dry while you’re wearing them so that they mould nicely to the shape of your foot.
- If the foot will not fit into the sandal at all, please do not wet the sandals as this will be considered as wear and you will not be able to return them. When in doubt, contact us.
- Toes should sit comfortably behind the stitch line on the footbed of our Salt Water styles.
- Please do not be tempted to buy a larger size hoping the sandals will “last longer.” Oversized sandals increase the risk of tripping and won’t support the foot properly.
- Salt Water soles may lengthen slightly over time with wear (they can stretch at the toes). A new pair may feel a little shorter than a well-worn pair — the strap positions remain correct.
- Salt Water Slides: If toes sit at the very front of the footbed of your Salt Water styles with ankle strap, consider sizing up for slides as feet will naturally push forward in Slides without a secure ankle strap.
- Some leathers will feel stiffer than others and this is due to differing suppliers or certain colour finishes — this is normal and the leather will soften with wear or by wearing your sandals when wet, as mentioned above.
How to keep your Salt Water sandals looking good
As the name implies, it’s fine to wear Salt Water and Sun-San sandals in the water (including at the beach, jumping in puddles etc) and they can be hand washed in cold water using a mild detergent, if dirty. However, be sure to dry away from direct sunlight/heat.
Sale Conditions:
Please ensure both the address and the items in your order are correct during checkout - due to volume, we are not able to make any changes to orders during this period.
Discounts cannot be combined with other offers or discounts. Additional discount codes cannot be used during the sale. Only discounts from this sale can be applied. Discounts will not be applied to past orders purchase outside of the sale period.
No cancellations or changes to any orders can be made, so please make sure you have all the correct details before completing your order.
Sale and final sale items are non-refundable and may not be returned or exchanged. If you are unsure of sizes please do not purchase Final Sale items as they are not eligible for exchange and we don't want to disappoint.
Full priced items purchased with a coupon code or via a flash site-wide sale are eligible for exchange only.
All exchanges and returns must be pre-arranged within 30 days of purchase (with an extended 45 day window for all items purchased in December).
Should you have any queries regarding sizing, fit, product styles or any other questions about the Salt Water or Sun-San ranges? Our team is happy to help. Please contact us at hello@saltwatersandals.com.au
Pricing
All pricing is given in Australian Dollars (AUD) and includes 10% GST. Salt Water Sandals Australia reserves the right to change pricing at our discretion and without notice.
Returns
How to make a return
For full-priced items purchased from saltwatersandals.com.au please follow this link to access our returns portal and start your return.
For items purchased from one of our stockists please contact the store.
How to make an exchange
Please purchase the correct pair of sandals you would like from our website and then follow the above return process to return the unwanted purchase. Alternatively, we can process the exchange via the returns portal, simply select store credit and what you would like to exchange for.
We do not refund shipping costs for refunds or exchanges and exchanges incur the outbound ship cost unless a self-addressed appropriately sized pre-paid post satchel is supplied with the returning sandals.
Please see the terms below for returns and exchanges
Full-priced items are refundable within 30 days of purchase with an extended 45-day window for all items purchased in December. Shipping is at the customer’s expense. Please make sure you check the sizing information thoroughly before placing your order as Salt Water/Sun-San sizes are unconventional. You can read more about Salt Water/Sun-San sizing here.
Items must be returned in original condition and packaging, this includes the box and inner packaging. Please make sure you try on your shoes on a carpeted area. We will not accept returned shoes that are marked on the sole. The condition of the product is left to the discretion of Salt Water Sandals Australia and we reserve the right to refuse or charge a restocking fee.
Sale and final sale items are non-refundable and may not be returned or exchanged. If you are unsure of sizes please do not purchase Final Sale items as they are not eligible for exchange and we don't want to disappoint.
Full priced items purchased with a coupon code or via a flash site-wide sale are considered Final Sale, this includes discounts automatically applied at checkout.
All exchanges and returns must be pre-arranged within 30 days of purchase (with an extended 45 day window for all items purchased in December).
For more information please contact hello@saltwatersandals.com.au.
Please Note: Salt Water Sandals Australia reserves the right to reject returns or exchanges at our own discretion. In the instance where your item is not accepted, it will be returned to you. Shipping and handling charges are non-refundable unless the item is faulty. While Salt Water Sandals Australia offers a flexible returns policy, frequent returns are closely monitored. Excessive returns by a single customer will be flagged.
Faulty Items and Damages
The manufacturer of Salt Water and Sun-San Sandals offers a guarantee for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. We will replace products we determine to be defective with an identical item and size or a substitute of similar value should the style/colour no longer be available.
A note about buckles: these can sometimes be stiff due to the nature of the non-rusting brass used. Loosen by moving back and forth, gently. Do not use excessive force, as they can break.
For items you believe to be faulty please send images of the issue, your order number and contact details to hello@saltwatersandals.com.au
Claims for items purchased 12 months or more prior to the claim are considered outside the faulty claims period and will be processed at Salt Water Sandals Australia’s discretion. Salt Water Sandals Australia will cover shipping on faulty items.
Sandals purchased from one of our registered stockists will be considered with an official receipt or bank statement.
Salt Water Sandals does not authorise sales via external marketplaces, including eBay and Facebook (including Facebook pre-owned pages). Sandals purchased via these outlets will not be considered for replacement.
For any questions or concerns regarding returns or exchanges, please contact us via hello@saltwatersandals.com.au or 0428 337 034.
Disclaimer
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Salt Water Sandals Australia and related parties, or any of their employees, do not make any warranty as to the accuracy and completeness of the information on the website and that any products or services will meet your requirements. Salt Water Sandals Australia reserves the right to change any detail on the website at any stage, including prices.
Copyright
You must comply with all proprietary and copyright notices on this Site. This Website is owned by Salt Water Sandals Australia and its associates, and subject to copyright. The information on this Site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia). All images displayed on www.saltwatersandals.com.au are subject to copyright and must not be copied or used without our permission. Any breach of copyright will result in appropriate action being taken where necessary.
We deliver to Australia, New Zealand and the South Pacific.
We aim to have your order on its way within three business days. During busy times – like promotion periods or the festive season – dispatch may take up to seven business days.
If you’ve chosen Express Shipping, please note this covers Australia Post Express delivery service – it does not expedite the dispatch of your order from our warehouse.
If your order is urgent, please email us at hello@saltwatersandals.com.au and we will do our best to help.
You can check expected delivery timeframes via Australia Post. Deliveries aren’t made on weekends.
Before checking out, please make sure your delivery details are correct.
Please note: We are unable to make changes to orders once they have been placed.
If your parcel is delayed you can contact Australia Post directly to lodge an enquiry using their online form. While we do our best to send your order promptly, delays within the postal network can occur – especially during Christmas – and we’re unable to compensate for late deliveries.
We currently offer free shipping within Australia on orders over $200. Free shipping is not available during promotions.
Please note that customers cover the cost of return and exchange shipping.
Shipping Rates
Australia
We ship via Australia Post.
Standard Shipping: $10 flat rate Australia-wide
Express Shipping: $15 flat rate.
Please select your shipping preference at checkout.
New Zealand
We ship via Australia Post eParcel Express: $25 Flat Rate.
South Pacific
(Fiji, French Polynesia (Tahiti), The Cook Islands, Samoa, Tonga, Vanuatu, Papua New Guinea)
We ship via Australia Post eParcel Express – $35 Flat Rate.
A daytime delivery address and valid mobile number must be provided for all international orders, as parcels require a signature on delivery.
You’ll receive a tracking number once your order has been dispatched, along with an SMS notification from Australia Post to help you manage your delivery.
Please note: we cannot ship to PO boxes for international orders.
Duties & Taxes
International orders may be subject to duties and taxes set by the destination country.
These fees are not included in the product price and are the responsibility of the recipient upon delivery.
We have no control over Customs processing times or duty rates, as they vary by country.
If you have any questions or special requests, please reach out to us at hello@saltwatersandals.com.au.
Misplaced Orders
All orders are sent through Australia Post Regular Post or Australia Post Express Post.
If your parcel doesn't arrive within a reasonable time frame, please contact us and we’ll investigate it for you.
Salt Water Sandals Australia will only replace orders proven to be lost in transit by Australia Post.
