Everything you need to choose the right Salt Water® and Sun-San® size and keep your sandals looking great.
Sizing
All feet are different and personal preference for how sandals should fit varies therefore this page is a guide only. Salt Water and Sun-San sandals have been in production for over 80 years and this size guide has been refined with input from our international offices and thousands of customers. It’s been tried and tested, but cannot cover every foot shape.
If you’re unsure please email us: hello@saltwatersandals.com.au
Note: From summer 2025 our adult range no longer display the SWS size on the sole of the sandal, however the sizing remains on the the inside back strap. The size stamp remains on kids’ sandals. You can read about the Manufactures decision here.
As with all shoes it is best to have your sandals fitted as all feet are different and everyone prefers to wear their sandals differently. Please see a list of our authorised stockists here.
Women’s Sizing
When selecting your size from the product page, please note, the drop-down size menu for selection contains the SWS size and the US Women’s size. If you are new to the brand it is best to reference the US Women’s size which is compatible to AU/NZ Women’s sizing. If you have purchased our sandals before and they have the SWS size stamped on the bottom of the sandal, then you can reference this in the drop-down size menu.
If still unsure, please measure your foot and select the size best matched to your foot length.
We have 2 size charts below. The first is for our Salt Water styles with the flat sole (Original, Classic, Classic Slide, Retro, Retro Slide and Shark). The second chart is for our Sun-San styles, with the thicker, softer sole (Swimmer and Boardwalk). The Salt Water size chart includes extended sizing, these 2 larger sizes are currently only available in the Salt Water Original in Tan.
Women’s Salt Water Styles
(Original, Classic, Classic Slide, Retro, Retro Slide and Shark)
Women’s Sun-San Styles
(Swimmer and Boardwalk)
Kids’ Sizing
The SWS size is stamped on the bottom of all kids’ sandals and this is the size shown on our drop-down size menu when selecting your sandals.
Sun-San kids styles are standard US sizes and match SWS sizing, this is the size stamped on the bottom of the sandal.
Salt Water kids styles typically run about one SWS size larger than standard US sizing — e.g., a child wearing US size 9 would usually order SWS 8.
Ankle straps can occasionally appear to come up short or feel tight even when the sandal length is correct; this is rare but more common with toddlers due to the varying foot and ankle thickness.
We have 2 size charts below. The first is for our Salt Water styles with the flat sole (Original, Classic, Classic Slide, Retro and Retro Slide). The second size chart is for our Sun-San styles, with the thicker, softer sole (Surfer, Sweetheart, Swimmer, Sailor, Sea Wee and Shark).
Kids’ Salt Water Styles
(Original, Classic, Classic Slide, Retro and Retro Slide)
Kids’ Sun-San Styles
(Surfer, Sweetheart, Swimmer, Sailor, Sea Wee and Shark)
We know it can be confusing, so if you are unsure about sizing please contact us at hello@saltwatersandals.com.au or 0428 337 034
Fit
- Salt Water and Sun-San sandals should fit firmly across the foot on first wear and will gradually adapt to your foot shape. If you experience rubbing/tightness, simply pop your sandals on and stand in a bucket of cool water for a few minutes and then allow your sandals to dry while you’re wearing them so that they mould nicely to the shape of your foot.
- If the foot will not fit into the sandal at all, please do not wet the sandals as this will be considered as wear and you will not be able to return them. When in doubt, contact us.
- Toes should sit comfortably behind the stitch line on the footbed of our Salt Water styles.
- Please do not be tempted to buy a larger size hoping the sandals will “last longer.” Oversized sandals increase the risk of tripping and won’t support the foot properly.
- Salt Water soles may lengthen slightly over time with wear (they can stretch at the toes). A new pair may feel a little shorter than a well-worn pair — the strap positions remain correct.
- Salt Water Slides: If toes sit at the very front of the footbed of your Salt Water styles with ankle strap, consider sizing up for slides as feet will naturally push forward in Slides without a secure ankle strap.
- Some leathers will feel stiffer than others and this is due to differing suppliers or certain colour finishes — this is normal and the leather will soften with wear or by wearing your sandals when wet, as mentioned above.
How to keep your Salt Water sandals looking good
As the name implies, it’s fine to wear Salt Water and Sun-San sandals in the water (including at the beach, jumping in puddles etc) and they can be hand washed in cold water using a mild detergent, if dirty. However, be sure to dry away from direct sunlight/heat.
September Sale Conditions
This sale runs from 10 September 2026, 9:00am AEST to 12 September 2026, 9:00am AEST ("the Sale Period"). Where anything below conflicts with our standard Terms and Conditions, these Sale Conditions apply for the duration of the Sale Period only.
Please ensure both the delivery address and the items in your order are correct at checkout. Due to order volume during the Sale Period, we are unable to make changes to orders once placed — please double-check all details before completing your purchase.
Discount codes from this sale cannot be combined with any other offer or discount code, and only the discount applied automatically during the Sale Period is valid. Sale pricing and discount codes apply only to orders placed within the Sale Period and cannot be applied retrospectively to orders placed before or after it.
No cancellations or changes can be made to orders placed during the Sale Period.
Items that were already discounted before the Sale Period began are Final Sale — not eligible for return or exchange, except as set out under Faulty Items and Damages below.
Full-priced items (items not already discounted before the Sale Period) purchased during this sale using the sale discount can be exchanged for a different size, colour or style within 14 days of purchase. This 14-day exchange window replaces the standard 30-day exchange window and the Final Sale treatment of discount-code purchases described in our General Terms and Conditions, for items purchased during this Sale Period only. Refunds are not available on these items — exchange only. Standard exchange shipping terms apply (see Returns below).
Free shipping offers are not available during the Sale Period; standard shipping rates apply.
Due to the high volume of orders expected, please allow upto 4 business days for dispatch during and immediately after the Sale Period. If an item in your order becomes unavailable before dispatch, we will contact you to arrange a refund or a substitute item.
General Terms and Conditions (outside of a sale period)
Sale and Final Sale items purchased at a genuine markdown are not eligible for change-of-mind return or exchange. This does not affect your rights under the Australian Consumer Law in relation to faulty goods (see Faulty Items and Damages below). If you are unsure of sizing, please do not purchase Final Sale items, as they cannot be exchanged for a different size.
All exchanges and returns must be pre-arranged within 30 days of purchase, with an extended 45-day window for items purchased in December.
If you have any queries regarding sizing, fit, product styles, or anything else about the Salt Water or Sun-San ranges, our team is happy to help — contact us at hello@saltwatersandals.com.au.
Pricing
All pricing is in Australian Dollars (AUD) and includes 10% GST. Salt Water Sandals Australia reserves the right to change pricing at our discretion and without notice.
Returns
How to make a return
For full-priced items purchased from saltwatersandals.com.au, please follow this link to access our returns portal and start your return.
For items purchased from one of our stockists, please contact the store directly.
How to make an exchange
Please purchase the correct pair of sandals you'd like from our website, then follow the return process above to return the unwanted item. Alternatively, we can process the exchange via the returns portal — simply select store credit and let us know what you'd like to exchange for.
We do not refund shipping costs on returns or exchanges, and exchanges incur the outbound shipping cost.
Terms for returns and exchanges
Full-priced items are refundable within 30 days of purchase, with an extended 45-day window for items purchased in December. Return shipping is at the customer's expense. Please check our sizing information thoroughly before ordering, as Salt Water/Sun-San sizes run differently to standard sizing — read more here.
Refunds can only be issued to the original payment method, or as store credit.
Items must be returned in original condition and packaging, including the box and inner packaging. Please try shoes on over carpet — we cannot accept returns with marked soles. The condition of the returned product is assessed at our discretion, and we reserve the right to refuse a return or apply a restocking fee.
Sale and Final Sale items are non-refundable and not eligible for return or exchange for change of mind. This does not affect your rights under the Australian Consumer Law for faulty goods.
Full-priced items purchased with a discount code, or during a flash/site-wide sale, are treated as Final Sale for standard (non-sale) purchases — this includes discounts applied automatically at checkout.
All exchanges and returns must be pre-arranged within 30 days of purchase, with an extended 45-day window for items purchased in December.
For more information, contact hello@saltwatersandals.com.au.
Please note: Salt Water Sandals Australia reserves the right to reject a return or exchange at our discretion. If your item is not accepted, it will be returned to you. Shipping and handling charges are non-refundable unless the item is faulty. While we offer a flexible returns policy, frequent returns are closely monitored, and excessive returns by a single customer will be flagged.
Faulty Items and Damages
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your rights under the Australian Consumer Law, the manufacturer of Salt Water and Sun-San Sandals offers a guarantee against defective materials and workmanship for one year from purchase. This does not extend to normal wear and tear. We will replace items we determine to be defective with an identical item and size, or a substitute of similar value if the style or colour is no longer available.
A note about buckles: these can sometimes be stiff due to the non-rusting brass used. Loosen gently by moving back and forth — avoid excessive force, as they can break.
If you believe an item is faulty, please email images of the issue, your order number, and your contact details to hello@saltwatersandals.com.au.
Claims made 12 months or more after purchase fall outside the standard faulty claims period and will be assessed at Salt Water Sandals Australia's discretion, consistent with your rights under the Australian Consumer Law. We will cover shipping costs on faulty items.
Sandals purchased from a registered stockist will be considered with an official receipt or bank statement as proof of purchase.
Salt Water Sandals does not authorise sales via external marketplaces, including eBay and Facebook (including Facebook pre-owned pages). Items purchased through these outlets will not be considered for replacement.
For any questions about returns or exchanges, contact us at hello@saltwatersandals.com.au
Disclaimer
The information on this website is provided in good faith and, to the best of our knowledge, is accurate and current. Salt Water Sandals Australia, its related parties, and employees make no warranty as to the accuracy or completeness of information on this website, or that any products or services will meet your requirements. Salt Water Sandals Australia reserves the right to change any detail on the website at any time, including prices.
Copyright
You must comply with all proprietary and copyright notices on this site. This website is owned by Salt Water Sandals Australia and its associates and is protected under Australian copyright law, subject to the Copyright Act 1968 (Cth). All images displayed on www.saltwatersandals.com.au are subject to copyright and must not be copied or used without permission. Any breach of copyright will result in appropriate action being taken.
We deliver to Australia, New Zealand and the South Pacific.
We aim to have your order on its way within three business days. During busy times – like promotion periods or the festive season – dispatch may take up to seven business days.
If you’ve chosen Express Shipping, please note this covers Australia Post Express delivery service – it does not expedite the dispatch of your order from our warehouse.
If your order is urgent, please email us at hello@saltwatersandals.com.au and we will do our best to help.
You can check expected delivery timeframes via Australia Post. Deliveries aren’t made on weekends.
Before checking out, please make sure your delivery details are correct.
Please note: We are unable to make changes to orders once they have been placed.
If your parcel is delayed you can contact Australia Post directly to lodge an enquiry using their online form. While we do our best to send your order promptly, delays within the postal network can occur – especially during Christmas – and we’re unable to compensate for late deliveries.
We currently offer free shipping within Australia on orders over $200. Free shipping is not available during sales and promotions.
Please note that customers cover the cost of return and exchange shipping.
Shipping Rates
Australia
We ship via Australia Post.
Standard Shipping: $10 flat rate Australia-wide
Express Shipping: $15 flat rate.
Please select your shipping preference at checkout.
New Zealand
We ship via Australia Post eParcel Express: $25 Flat Rate.
South Pacific
(Fiji, French Polynesia (Tahiti), The Cook Islands, Samoa, Tonga, Vanuatu, Papua New Guinea)
We ship via Australia Post eParcel Express – $35 Flat Rate.
A daytime delivery address and valid mobile number must be provided for all international orders, as parcels require a signature on delivery.
You’ll receive a tracking number once your order has been dispatched, along with an SMS notification from Australia Post to help you manage your delivery.
Please note: we cannot ship to PO boxes for international orders.
Duties & Taxes
International orders may be subject to duties and taxes set by the destination country.
These fees are not included in the product price and are the responsibility of the recipient upon delivery.
We have no control over Customs processing times or duty rates, as they vary by country.
If you have any questions or special requests, please reach out to us at hello@saltwatersandals.com.au.
Misplaced Orders
All orders are sent through Australia Post Regular Post or Australia Post Express Post.
If your parcel doesn't arrive within a reasonable time frame, please contact us and we’ll investigate it for you.
Salt Water Sandals Australia will only replace orders proven to be lost in transit by Australia Post.
